Terms of Service

1. Acceptance of Terms

By accessing or using the services of Craftheon, LLC ("Craftheon," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

These Terms constitute a legally binding agreement between you and Craftheon, LLC. We reserve the right to modify these Terms at any time, and your continued use of our services after such modifications constitutes your acceptance of the updated Terms.

2. Description of Services

Craftheon provides AI-powered SaaS solutions and custom software development services, including but not limited to:

• SaaS software products and platforms
• Custom AI application development
• SaaS application development and consulting
• AI consulting and strategic advisory services
• Technical support and maintenance services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

3. User Responsibilities

As a user of our services, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Comply with all applicable laws and regulations
• Not use our services for any unlawful or prohibited purpose
• Not attempt to gain unauthorized access to our systems or networks
• Not interfere with or disrupt our services or servers
• Not transmit viruses, malware, or other malicious code

You are solely responsible for all activities that occur under your account.

4. Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, software, and code, are owned by Craftheon and are protected by copyright, trademark, and other intellectual property laws.

Subject to your compliance with these Terms, Craftheon grants you a limited, non-exclusive, non-transferable license to use our services for your personal or business use.

You may not reproduce, modify, distribute, or create derivative works of our services without our express written consent.

5. User Content

You retain ownership of any content you submit to our services. By submitting content, you grant Craftheon a worldwide, non-exclusive license to use, modify, and display such content for the purpose of providing our services.

You represent and warrant that you have all necessary rights to submit such content and that it does not infringe upon the rights of any third party.

6. Payment Terms

For paid services, you agree to pay all fees and charges as specified in the applicable service agreement or pricing page. Payment is due upon receipt of invoice or as otherwise specified.

We reserve the right to modify our pricing at any time. Price changes will be effective upon posting or as otherwise specified.

All fees are non-refundable unless otherwise specified in our Refund Policy.

7. Termination

We may suspend or terminate your access to our services at any time, with or without cause, with or without notice.

Upon termination, your right to use our services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive.

You may terminate your account at any time by contacting us at hello@craftheon.com

8. Disclaimers

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that our services will be uninterrupted, timely, secure, or error-free.

AI-generated content may contain inaccuracies or errors. You should verify all AI-generated information before relying on it.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CRAFTHEON SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF OR INABILITY TO USE OUR SERVICES.

10. Indemnification

You agree to indemnify and hold harmless Craftheon, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of our services or your violation of these Terms.

11. Dispute Resolution

Any disputes arising from these Terms shall be governed by the laws of the State of California, without regard to its conflict of law principles.

Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in San Francisco, California.

12. General Provisions

• Entire Agreement: These Terms constitute the entire agreement between you and Craftheon.
• Waiver: Failure to enforce any provision does not constitute a waiver.
• Severability: If any provision is found invalid, the remaining provisions remain in effect.
• Assignment: You may not assign these Terms without our consent.
• Force Majeure: We are not liable for delays or failures due to circumstances beyond our control.

13. Export Compliance

Our services may be subject to U.S. export control laws and regulations. You agree to comply with all applicable export laws and not to use our services for any prohibited purposes.

14. Contact Information

If you have any questions about these Terms, please contact us: